If you’re having trouble accessing a feature on TikTok, have been locked out of your account, or are concerned about a block that has been unfairly placed on your account, then you may be wondering how best to contact TikTok.
The best way is through the app itself, which enables you to report a problem or access support relating to your experience.
Here’s where the find the best contact information.
Where to Find Contact Information For TikTok
- Head to your profile
- Click on the menu button in the top right hand corner of the screen, indicated by the three horizontal lines
- Select ‘Settings and Privacy’
- Scroll right down to the bottom of the menu, to the ‘Support & About’ section
- If you have a specific problem that you want to report, then select ‘Report a Problem’. This will take you through to a page packed with potential topics that you might need help with, as well as a shortcut to security alerts and account recovery support. At the bottom of the menu you will see a ‘Chat With Us’ button which opens a live helpdesk and lets you discuss your issue more openly.
- Alternatively, if you click on ‘Support’ from the main Settings menu, you can access TikTok’s Help Centre, Safety Centre, or Privacy Centre
TikTok is committed to protecting and supporting its users regardless of their prominence and how large their profile. That’s why the support pages are so comprehensive and packed with information that’s designed to help – as well as a direct button to open a chat with the TikTok helpdesk should you need it.
We really hope that this article has put your mind at ease when it comes to dealing with challenges and issues on TikTok.
