Instagram glitches sometimes. If the app keeps giving you a “Couldn’t Refresh Feed” message, the problem might be on your end.
This guide will take you through a troubleshooting process that usually fixes the “Couldn’t Refresh Feed” error.
Instagram Couldn’t Refresh Feed Fix #1: Check Your Internet Connection
Try reconnecting to your wifi network.
Are you still having trouble? Try restarting your modem if you’re on your home wifi.
If you’re on a public wifi network, try connecting to a different one.
Instagram Couldn’t Refresh Feed Fix #2: Restart the App
Force quit your Instagram app and restart it.
You can also try turning your smartphone on and off again.
Instagram Couldn’t Refresh Feed Fix #3: Check for App Updates
Instagram might tell you that it “Couldn’t Refresh Feed” if your app is out of date.
How to Check for Instagram Updates on Android
Android users should:
Step 1: Launch the Google Play Store
Tap the search bar and type “Instagram.”
Step 2: Tap ‘Update’
Tap the green update button to update the app. Is your app already up to date? The button will say “Open” instead.
How to Check for Instagram Updates on iPhone
iPhone users can:
Step 1: Launch the Apple App Store
Tap the “Updates” button at the bottom of your screen to see a list of all the apps you can update.
Step 2: Look for Instagram
If there’s an update, install it. If Instagram doesn’t appear in the list, your app is already up to date.
Instagram Couldn’t Refresh Feed Fix #4: Clear Your Cache
Your Instagram cache can take up a lot of space. This sometimes makes the app stop working properly. Try clearing your cache if you still get the “Couldn’t Refresh Feed” message.
How to Clear Your Instagram Cache on Android
Android users can clear their Instagram cache like this:
Step 1: Open the ‘About This Application’ Menu
Hold the Instagram icon down. Wait for “About this application” to open.
Step 2: Select ‘Memory’ and Hit ‘Clear Cache’
Make sure you don’t tap the “Clear data” button instead!
How to Clear Your Instagram Cache on iPhone
If you’re using an iPhone, clear the cache by following these steps:
Step 1: Open Your Settings and Choose ‘Apps’
Find Instagram on the list. Tap it.
Step 2: Clear Your Cache
Tap “Clear cache.”
Instagram Couldn’t Refresh Feed Fix #5: Reinstall the App
Users who still get the dreaded “Couldn’t Refresh Feed” option could try to uninstall and reinstall the Instagram app.
My Instagram Is Still Broken: What Now?
If you’ve made it all the way here and you still can’t access your feed, your issue is more complicated:
- Your smartphone could be too old for the Instagram app to work.
- Your phone’s OS could be out of date.
- Someone could have hacked your account. Try logging into Instagram on a web browser. If you can’t, you’ve found your problem.
How to Report the ‘Couldn’t Refresh Feed’ Problem to Instagram
To report the “Couldn’t Refresh Feed” error to Instagram:
Step 1: Go to Your Profile and Tap ‘Settings’
Tap on the menu in the top right corner to open your settings.
Step 2: Tap ‘Help’ and ‘Report a Problem’
Describe your problem and hit “Report.”
A Final Word
Try the simplest fixes first when Instagram gives you the “Couldn’t Refresh Feed” message. Check your wifi. Restart the app or your phone. See if your Instagram app needs to be updated.
If none of those fixes work, try clearing your cache and reinstalling the Instagram app.
Most users will fix the issue within the first few steps.