If TikTok is not working properly and keeps bringing up a ‘no internet connection’ notice, then it could be that your network is experiencing issues – or that TikTok itself has an issue at HQ.
Either way, there are a handful of things that you can try to get your app back up and running.
The Most Likely Cause of ‘no Internet Connection’
The clue here lies directly in the message.
If TikTok tells you that there’s no internet connection, the most likely issue is to do with your own connection or network.
Having said that, TikTok will display the same message if and when the app itself is experiencing problems. So, it is not always a case of an issue at your end – it could be that something is occurring in the wide world of TikTok.
How to Fix the Issue and Get Back Online
If you’re having problems with your connection on TikTok, our advice is to…
- Close the app and reopen it
- Try a different network or internet connection
- Wait a while and see if the app sorts itself out
- Switch your device off and back on again
If none of these work, you can submit a report to TikTok and wait for a reply. Or head onto another social media app to see if anyone else is experiencing the same issue – in which case it could be a passing issue with TikTok; something that you need to wait out.
We hope this helps! The chances are that an issue like this will strike at the most inconvenient time possible. Be patient, and try the above fixes before diving right into an error report through TikTok customer support.
