Have you received the dreaded “Your account was permanently banned” message on TikTok? If you believe you were banned unfairly, you don’t have to kiss your TikTok account goodbye forever just yet.
Appealing your TikTok ban may allow you to get your account back — but only if you do it right.
Why Were You Permanently Banned From TikTok?
TikTok can issue permanent bans for a variety of reasons, and the platform’s grounds for banning you impact your appeals process:
- TikTok bans users it believes to be underage. TikTok users have to be 13 or older, and 14 or older in South Korea and Indonesia.
- TikTok may ban users who have repeatedly violated its community guidelines.
- TikTok has a zero-tolerance approach to serious violations.
How to Appeal a Permanent Ban via the TikTok App
Users who believe they have unfairly been banned can appeal a permanent ban through the TikTok app.
Step 1: Open the TikTok App
Newly banned users who open the TikTok app will see a notification informing them of the ban. You can open it to begin the appeals process.
Step 2: Navigate to the ‘Appeal’ Section
If the ban notification no longer shows up, you can:
- Tap your profile picture and go to the hamburger menu in the top right corner.
- Select “Privacy and Settings.”
- Find “Report a Problem” under “Support.”
- Choose “Profile page,” and then tap “Other.”
- Tap “Need more help.”
- You’ll be able to select “Report” or “Appeal” next.
Step 2: Tap ‘Appeal’
Use the form to briefly describe why you think you should be unbanned and include relevant attachments to prove your case.
If you were banned because TikTok incorrectly thinks you are underage, reversing the ban is as simple as uploading a copy of a government-issued ID with your date of birth.
If TikTok banned you for violating the platform’s community guidelines, you will have to prove that you didn’t do that.
Step 3: Hit ‘Submit’
TikTok staff usually review ban appeals within five working days.
If TikTok determines that the ban was unfounded, your account will be reinstated and the ban won’t impact your account in the future.
How to Appeal a Permanent Ban on TikTok via the ‘Share Your Feedback’ Form
Banned TikTok users can also try to appeal their ban by using the platform’s “Share your feedback” form:
Step 1: Enter Your Contact Information
Give TikTok your email address and TikTok username.
Step 2: Enter ‘Account Ban/Suspension’ as Your Topic
This lets TikTok know that your message is about a ban.
Step 3: Make Your Ban Appeal
The “How can we help?” form allows you to describe the circumstances of your ban and explain why you think the ban was unfair.
Keep it brief.
Step 4: Include Relevant Attachments
TikTok allows users to upload up to 10 attachments.
If you were incorrectly banned for being underage, include a copy of a valid ID with your date of birth.
Step 5: Hit ‘Submit’
TikTok will prompt you to tick two boxes. One confirms that the information you are submitting is correct, and the other allows TikTok to process your data.
Tick the boxes and hit “Submit.”
You can expect a reply within five business days.
How to Appeal a Permanent Ban by Emailing TikTok
Some banned TikTok users may want to try emailing TikTok to appeal the ban via email addresses like:
If you choose to go this route, a politely-worded email in which you explain the circumstances surrounding your ban and attach relevant documents may or may not yield a response.
Appealing a Permanent TikTok Ban: Key Tips
Taking the time to understand why you were permanently banned from TikTok allows you to evaluate whether you have any grounds for appeal.
- Before rushing to appeal the ban, familiarize yourself with TikTok’s community guidelines. Doing so will allow you to write a stronger ban appeal.
- Users who were falsely banned from TikTok for being underage can review the platform’s Underage appeals page before submitting a copy of a valid ID that shows their date of birth.
The most effective ban appeals show that the banned user didn’t violate TikTok’s community guidelines and is old enough to be on the platform. Make sure that your appeal is respectful and polite, and attach relevant documents that prove that the ban wasn’t justified.
A Final Word
Users who were permanently banned from TikTok may be unbanned if they can demonstrate that they aren’t underage and didn’t violate the platform’s community guidelines.
It takes TikTok approximately five days to respond to ban appeals, which can be made via the app or by using the form on TikTok’s “Share your feedback” page.