The clue here is in the title – an account not found means that a specific user you’re looking for no longer exists or is no longer active.
But when might you come across this label, and what causes it?
In this article, we’re sharing the most common reasons why you might see the ‘Account Not Found’ label.
When You Might See ‘account Not Found’
The most likely time that you will see the label ‘Account Not Found’ is when you search for a specific user and TikTok cannot find their profile.
The causes, however, are slightly more open to interpretation.
Cause 1. They’ve Blocked You
It can be very easy to assume that an ‘Account Not Found’ message means that you have been blocked.
And in many cases, this is the reason why you are seeing the message. However, it is not the only cause of an account that no longer seems to exist on TikTok – so don’t assume that something is wrong.
TIP: You can check if you have been blocked by searching for the user under another login or on someone else’s TikTok. You can also look to see if their comments still exist on other posts and videos, or if they too have been removed. If all else seems normal then the chances are that you have been blocked – if their account seems to have disappeared completely, it’s more likely to be a case of their account being deleted.
Cause 2. Their Account Was Deleted
This could be a self-inflicted action, whereby they deleted their own account, or it could be an account deletion imposed by TikTok. Either way, if an account is deleted then it will no longer be searchable.
The most common reason why TikTok might delete or ban an account is breaking community and user guidelines. These are in place to protect users and ensure that users are not subject to hate speech, harassment, and other issues.
Cause 3. the App Server Is Glitching
Technology will sometimes let you down, no matter how sophisticated it is.
If you cannot find a user but are unaware of any underlying issue or reason why you may not be able to find them, it could be that the app server is suffering from a glitch or temporary issue.
On a similar vein, have you checked your own connection or internet strength? Sometimes, TikTok will have enough connectivity to open the app and start playing videos but will be unable to dive into your plethora of followers and users to find a specific profile. If you’re unsure about why you’re seeing an ‘Account Not Found’ notice, try connecting to the app using a different network.
Is ‘account Not Found’ Bad News?
There are a number of reasons why you might see the ‘Account Not Found’ notice when searching for a user on TikTok. If you’ve been blocked by the user then it’s generally best to ask them directly – while if their account has been banned or deleted, the chances are they will reappear with a new username soon.
Any other issue is generally a matter of patience. If the problem persists, you can always reach out to TikTok’s support team for more advice.
We hope this helps!
