Terms of Service

Terms of use

Thanks for using our products and services (“Services”). The Services are provided by Social Services LLC, +1 855-848-9812. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Twicsy's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

modify or copy the materials
use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
attempt to decompile or reverse engineer any software contained on Twicsy's web site
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Twicsy at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Strict Prohibition of Commercial Use

Twicsy provides its services strictly for personal, non-commercial use only. Any commercial use of our products or services is expressly prohibited. To ensure compliance with applicable laws and to protect our users, we strictly enforce the following terms:

You agree not to use our products or services for any commercial purpose whatsoever. This includes, but is not limited to:
- Promoting or advertising any business, product, or service
- Generating income or revenue
- Gaining any form of commercial advantage
- Influencing potential customers or business partners
You shall not use any indicators of social media influence obtained through our services (including but not limited to followers, likes, views, or comments) to represent your influence or importance in any commercial context.
You acknowledge that using fake or artificially inflated social media metrics for any commercial purpose may constitute an unfair or deceptive practice under applicable laws.
If you are a business or acting on behalf of a business entity, you are expressly prohibited from using our services.
Twicsy reserves the right to terminate services immediately to any user found to be in violation of this clause or any applicable laws regarding the commercial use of social media metrics.
Users are responsible for ensuring their use of our services complies with all applicable laws and regulations, including those pertaining to unfair or deceptive practices in commerce.

By using our services, you affirm that you understand and agree to these terms, and that your use of our services will be solely for personal, non-commercial purposes.

Disclaimer

The materials on Twicsy's web site are provided “as is”. Twicsy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Twicsy does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Twicsy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Twicsy's Internet site, even if Twicsy or a Twicsy's authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Billing

Payments on Twicsy are processed using either PayPal's secure system or a secure and verified payment gateway, with no sensitive financial information being input through our web site. Secure method of accepting payments is processed using SSL encryption. By purchasing our services you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via PayPal, credit card or debit card institution. Furthermore, you have authorization to use the credit card, debit card, PayPal account or any other payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your IP address. Users acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team.

Revisions and Errata

The materials appearing on Twicsy's web site could include technical, typographical, or photographic errors. Twicsy does not warrant that any of the materials on its web site are accurate, complete, or current. Twicsy may make changes to the materials contained on its web site at any time without notice. Twicsy does not, however, make any commitment to update the materials.

Links

Twicsy has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Twicsy of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Twicsy may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Twicsy's web site shall be governed by the laws of the United Arab Emirates without regard to its conflict of law provisions. General Terms and Conditions are applicable to Use of a Web Site.

District C1 Building Office
209
World Trade Center
Dubai, UAE

Support

We strive to provide our users with industry-leading support. For any sales or technical questions, please email us at [email protected].

Refunds

General Policy

Customers who are not satisfied with our Instagram likes, followers, views, or comments services may request a full refund within the first 30 calendar days from the date of the initial purchase. Refund requests must be initiated through our customer support agents, accessible via email at [email protected].

Exclusions

The following scenarios are not eligible for a refund:

Free credits or promotional services.
Services that have been fully delivered and confirmed.
Accounts that have violated our Terms of Service.

Process

To initiate a refund request, contact our customer support agents with your order number and a detailed explanation for the refund request.
Our customer support team will review the request and will inform you within 3-5 business days whether it has been approved or denied.
If approved, the refund will be issued to your original payment method, generally within 7-10 business days, depending on your financial institution’s processing time.

Right to Deny Refund

Twicsy reserves the right to deny refund requests under the following circumstances:

Any attempt to abuse or exploit the refund policy.
Multiple refund requests by the same customer for the same or different services.
Failure to adhere to all terms and conditions outlined in this Refunds section and other sections of our Terms of Service.

Service-Specific Guidelines

Once the ordered Instagram likes, followers, views, or comments have been fully delivered and confirmed, these services are not eligible for a refund. If you encounter any issues with the delivery or quality of these services, please contact our customer support for assistance before the 30-day period expires.

Inquiries

All inquiries regarding this Refund Policy should be directed to our customer support team via email at [email protected].

By making a purchase on Twicsy, you agree to this Refund Policy in its entirety. Twicsy reserves the right to modify or update this policy at any time without prior notice.

Service

Twicsy is not affiliated with Instagram, Facebook or any Instagram third-party partners in any way.
It is your sole responsibility to comply with Instagram rules and any legislation that you are subject to. You use Twicsy at your own risk.
We are not responsible for your actions and their consequences. We are not to blame if your Instagram account is banned for any reason.
We require your Instagram username to obtain required information for the Instagram API. We do not store, give away, or otherwise distribute your username to any third parties.
The expected number of followers, likes, and views is not guaranteed to you in any way.
We can't guarantee the continuous, uninterrupted or error-free operability of the services.
It is the sole responsibility of the customers to ensure their accounts are set to “public” during their use of the Twicsy service. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time.
You agree that upon purchasing our service, that you clearly understand and agree on what you are purchasing and will not file a fraudulent dispute via the payment processor.
We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability.
It is your sole responsibility to check whether the Terms have changed.